Coordinate home collection operations
Home collection connects service areas and appointment slots to collection orders, staff assignment and status updates. Configured patient-portal booking gives patients a separate way to request an available home visit.
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Organize service areas, staff assignments, collection orders and status checklists, with configured booking from the patient portal.
- ✓Define home collection service areas and availability
- ✓Manage staff and orders originating from billing
- ✓Support configured patient-portal booking, cancellation and status views
- ✓Assign work and update collection status
- ✓Use configured operational checklists
Scope notePatient booking requires configured service areas, slots and authorized portal access. Booking/status views and stored location details are not live GPS tracking or route optimization. Marketplace bookings follow a separate approval workflow.
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Home Collection
The current home-collection page for coordinating the facility's collection operations.
Captured from the current, customer-confirmed PLS demo facility on 1 November 2026. The application header, navigation, page content and displayed demo values are retained. This is a software page capture, not a redesigned illustration.