PLATFORM CAPABILITIES

See how PLS connects laboratory, finance and facility workflows.

Search 100 documented capabilities across 18 workflow areas, review what depends on configuration, and inspect real product screens.

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ANALYTICS ACROSS THE WHOLE OPERATION

More than a dashboard. A reporting toolkit.

Explore 15 reporting areas: test volumes, sales, outstanding balances, outsourcing, expenses, patients, clinicians, commissions, inventory, payroll and more.

Explore PLS analytics

ACTUAL DEMO SOFTWARE

Weekly sales analytics

The actual weekly sales chart and reconciliation table, showing gross revenue, collections, earned revenue, discounts, refunds and expenses in the demo facility.

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ACTUAL DEMO SOFTWARE

Monthly sales analytics

Monthly revenue and cash-flow charts, the sales data table and recorded performance summaries.

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ACTUAL DEMO SOFTWARE

Monthly outsourcing analytics

The actual outsourcing chart and report comparing recorded outsourced costs, billed amounts, profit and service counts.

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Test volume & result analysis Sales, revenue & collections Outstanding payments & aging Outsourcing activity & profitability Expense analysis Patient demographics & data quality Clinician & referral performance Acquisition pipeline & follow-ups Commission analytics Inventory, custody & procurement Payroll & workforce analytics Pharmacy sales, margins & stock Imaging activity Physical samples & specimen reports Incident & compliance analytics

THE FULL SOFTWARE CATALOG

Find the tools your team needs.

Browse 18 workflow areas or search 100 capabilities. Expand an area to see supported actions and configuration requirements.

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Find a feature or workflow

Try ledger, results, payroll or department stock.

100 of 100 capabilities in 18 workflow areas

Patient registration & recordsConnect front-desk intake and patient information to laboratory visits and authorized patient services.4 capabilities

Register patients and update their recordsCreate patient records and maintain demographic, contact, address and emergency-contact details.

What your team can do

Capture patient identity and contact information.
Add or update address and emergency-contact details.
Check for existing patients using supported identifiers.

See the actual patient registration page

Availability & boundariesStaff access and required fields follow the facility's registration setup.

Link visits to investigationsCreate patient visits and connect requested tests or panels to the laboratory workflow.

What your team can do

Open a visit for a registered or new patient.
Select configured investigations or test panels.
Continue the visit into billing and specimen processing.

See the actual patient registration page

Availability & boundariesAvailable tests, order rules and required workflow steps depend on the facility's catalog and configuration.

Review patient record historyView supported patient audit history alongside current demographic information.

What your team can do

Open an authorized patient record.
Review available recorded changes and history.
Use the history during follow-up or record correction.

See the actual patient registration page

Availability & boundariesHistory detail depends on the record type and audit setup; it is not a claim that every action is recorded.

Provide patient portal accessConfigure patient portal access and let eligible patients use the facility's patient-facing workspace.

What your team can do

Manage patient-portal settings.
Authenticate patients through the patient access flow.
Present portal features enabled for that facility.

Availability & boundariesPortal availability, content and approved public URL depend on deployment and facility setup; PLS does not publish an assumed portal hostname.

CRM, referrals & appointmentsOrganize customer follow-up, professional relationships and scheduled patient visits.5 capabilities

Maintain searchable customer recordsReview and filter customer records used across front-office and laboratory workflows.

What your team can do

Search and filter customer records.
Open a customer profile for follow-up.
Continue to registration or related service workflows.

See the actual customer management page

Availability & boundariesVisible records depend on the signed-in employee's role and facility permissions.

Create and follow up on leadsRecord prospective customer or referral leads, update them and review lead activity.

What your team can do

Create or update a lead record.
List and filter leads.
Review lead analytics with manager access.

Availability & boundariesLead management is an internal CRM workflow; a lead is not automatically a customer, patient or booked service.

Manage clinicians and organizationsMaintain referral relationships with clinicians and organizations and use them in billing workflows.

What your team can do

Create and update clinician records.
Maintain organization profiles.
Select an eligible referral relationship during configured billing.

Availability & boundariesReferral pricing and commission rules depend on facility setup and the applicable billing strategy.

Schedule appointments and practitioner slotsCreate and manage appointments using practitioner availability and configured services.

What your team can do

Review appointments by date or month.
Check practitioner slots and available appointment services.
Create, update, convert or cancel an appointment.

Availability & boundariesAppointment availability is operational scheduling, not a guarantee of walk-in capacity or online booking.

Give clinicians a dedicated workspaceSupport clinician sign-in and configured workflows for consultations, orders, results and commissions.

What your team can do

Review consultations and patient worklists.
Create or review laboratory and medicine orders.
View eligible results and commission information.

Availability & boundariesClinician access and available records are permission-controlled; portal routes do not establish a public deployment URL.

Test catalog & report setupConfigure investigations, panels, result fields and report layouts to match a facility's operating requirements.5 capabilities

Build and maintain test catalogsCreate and edit laboratory tests and their associated result-field structures.

What your team can do

Create a custom test.
Add and organize report fields.
Update test details and configured procedures.

See the actual test catalog page

Availability & boundariesOnly authorized configuration staff can edit the catalog; available fields and rules are facility-specific.

Configure panels and test conditionsGroup tests into configured panels and define supported conditions and field categories.

What your team can do

Create or update test panels.
Organize result fields into categories.
Configure supported multi-test conditions.

Availability & boundariesPanel membership, conditions and report behavior require local review before use.

Maintain catalog pricingReview and maintain configured test prices used by billing and eligible public catalogs.

What your team can do

Review test price lists.
Configure supported payer or referral strategies.
Publish approved general prices to the public facility catalog when enabled.

Availability & boundariesPublic catalog prices are facility-approved general prices; private concessions and payer-specific prices are not made public.

Configure registration and specimen optionsSet up registration fields, sample types and container choices used in facility workflows.

What your team can do

Maintain registration fields.
Configure specimen types and sample containers.
Use configured choices during patient registration and sample collection.

Availability & boundariesLocal administrators determine required fields and the catalog of accepted containers.

Set report presentation optionsConfigure supported result-report presentation and facility branding settings.

What your team can do

Review report settings.
Configure supported layout and display options.
Preview the resulting patient report.

See the actual report settings page

Availability & boundariesAvailable options are determined by the report template and deployment; no external publishing format is implied.

Laboratory operations & specimen handlingCoordinate laboratory work from collection and receipt through review, processing and specimen lifecycle records.5 capabilities

Work from laboratory queues and worklistsReview pending requests and move eligible cases through configured processing stages.

What your team can do

Open laboratory workbench and daily request lists.
Search laboratory work and review pending cases.
Track processing, validation and completed stages.

See the actual laboratory workbench page

Availability & boundariesWorklists and available actions depend on role, facility workflow and the configured tests.

Identify, collect and receive specimensUse specimen identifiers and barcode lookup to record collection and laboratory receipt.

What your team can do

Create specimen records for requested tests.
Look up specimens by barcode or accession.
Record collection and receive specimens into laboratory work.

Availability & boundariesBarcode labels, collection requirements and receipt steps depend on the facility's sample setup.

Assess specimens and request recollectionReview specimen status, record decisions and coordinate rejection or recollection with an audit trail.

What your team can do

Open sample review worklists and specimen details.
Record review decisions or request another review.
Reject or arrange recollection and review recorded specimen communications.

Availability & boundariesReview rules and approval roles depend on facility policy; a status transition is not clinical advice.

Track specimen location and retentionStore and transfer eligible containers, manage aliquots and record retention or disposal decisions.

What your team can do

Assign containers to configured freezer, rack and position records.
Create linked aliquots and record transfers or retrieval.
Set retention dates and document authorized disposal with reason and witness.

See the actual specimen storage page

Availability & boundariesStaff must set facility-appropriate retention periods; no default duration or automatic disposal is imposed. Access and early-disposal overrides are role-controlled.

Review specimen history and hand-offsInspect supported specimen events and communication records alongside current sample status.

What your team can do

Open a specimen's audit detail.
Review collection, receipt, review and recollection events.
Follow available communication and status history.

Availability & boundariesHistory is limited to recorded events and configured audit setup; it is not a promise that every action is logged.

Home collection operationsPlan and manage staff-run home collection orders as part of the laboratory's operational workflow.2 capabilities

Set up collection areas and staffMaintain service areas and collection staff records for facility-managed visits.

What your team can do

Create and update service areas.
Maintain the available collection-staff list.
Use configured areas and staff when assigning orders.

See the actual home collection page

Availability & boundariesThis is staff and order management; it does not provide live GPS tracking.

Assign and track collection ordersCreate or list collection orders, assign staff, update progress and complete collection checklists.

What your team can do

Create orders directly or from eligible billing records.
Assign orders to collection staff and update their status.
Record checklist items for the collection workflow.

See the actual home collection page

Availability & boundariesThe operational module does not itself confirm public self-booking; public booking methods are handled separately and depend on the selected facility catalog.

Results, review & report deliveryEnter test findings, review configured alerts and manage controlled result release and handover.5 capabilities

Enter structured laboratory resultsEnter values and comments into the result fields configured for each investigation.

What your team can do

Open an eligible test in result entry.
Enter values against configured fields and conditions.
Submit results through applicable workflow and quality checks.

See the actual laboratory processing page

Availability & boundariesResult-entry access and checks depend on staff role, test setup, quality-control settings and facility policy.

Review configured critical-value alertsGenerate and review alerts based on the facility's configured critical-value rules.

What your team can do

Apply configured critical thresholds during result processing.
Open unseen or logged alerts for review.
Record alert review status where supported.

See the actual critical results page

Availability & boundariesAlert thresholds require local configuration and clinical governance; alerts do not replace professional review.

Apply configured result review and access rulesRoute results through role-based validation and configured report-access controls.

What your team can do

Assign permitted validators and configured approval steps.
Manage supported result access requests or time windows.
Release eligible results after facility workflow checks.

Availability & boundariesPermissions and access windows are facility-configured; access controls do not establish regulatory compliance.

Print authorized reports with applicable checksGenerate patient reports when the configured payment and access conditions are satisfied.

What your team can do

Request a single or multiple report printout.
Apply the associated configured payment checks.
Record supported report printing events.

Availability & boundariesReport release depends on facility payment and access settings; this is not a promise of universal patient access.

Record report delivery and handoverCapture delivery preferences, handover details and outstanding report follow-up.

What your team can do

Set or review a billing record's delivery preference.
Record report delivery or handover.
List undelivered reports and inspect available delivery history.

Availability & boundariesEmail or SMS delivery requires configured providers and valid facility contact details; the feature records configured workflows and does not guarantee delivery.

Ultrasound workflowsManage the implemented ultrasound waiting, reporting-template and image workflows.4 capabilities

Manage ultrasound waiting and processed listsReview ultrasound work queues and track cases through the configured ultrasound workflow.

What your team can do

Open the ultrasound waiting list.
Review processed cases.
Use configured templates for report entry.

See the actual ultrasound page

Availability & boundariesThis capability covers ultrasound workflows only, not every imaging modality.

Create and manage ultrasound templatesConfigure structured reporting templates and their fields for ultrasound examinations.

What your team can do

Create or edit ultrasound report templates.
Organize template fields.
Remove eligible templates with a confirmation step.

Availability & boundariesTemplate availability is configured per facility; this does not establish DICOM or PACS archiving.

Upload and retrieve ultrasound imagesAttach supported images to ultrasound cases and retrieve them through staff workflows.

What your team can do

Upload ultrasound images for an eligible case.
Retrieve images associated with an accession.
Delete images where the authorized workflow permits.

See the actual ultrasound page

Availability & boundariesImage handling is limited to the implemented ultrasound workflow and storage setup; no universal imaging archive is claimed.

Review ultrasound analytics and audit historyUse available imaging analytics and role-restricted result audit views.

What your team can do

Review imaging analytics.
Open the ultrasound result audit trail when authorized.
Use recorded history for operational follow-up.

Availability & boundariesAnalytics depend on recorded data and user access; audit coverage is limited to configured records.

Billing, pricing & collectionsConnect patient orders to configured tariffs, payment collection, refunds and transaction review.8 capabilities

Apply configured payer and referral pricingUse supported general, clinician, organization and configured insurance pricing strategies.

What your team can do

Select an eligible billing source or relationship.
Apply configured test prices and supported concessions.
Recalculate the checkout total before a transaction is saved.

See the actual patient billing page

Availability & boundariesPricing strategies and payer availability vary by facility; NHIS member or claim-check fields do not mean external claims are submitted.

Configure discounts, promotions and packagesManage supported test packages, campaigns, promo codes and controlled discounts.

What your team can do

Create and maintain test packages.
Configure campaign or promo-code offers.
Apply configured discount rules during an eligible sale.

Availability & boundariesOffer rules and discount limits require local approval; saved package prices are not claimed to vary by clinician or organization.

Apply configured time-based adjustmentsApply eligible time-based or night adjustments using the facility's configured rules.

What your team can do

Configure eligible service groups and adjustment windows.
Calculate eligible adjustments at checkout.
Review the server-recalculated total before saving.

Availability & boundariesTime windows use server time and configured rules; reviewed package checkout does not apply the night adjustment.

Collect payments and follow balancesRecord collections against laboratory transactions and review receipts and outstanding balances.

What your team can do

Create a configured patient billing transaction.
Record payment and issue supported receipt records.
Review cash collection, balances and transaction history.

Availability & boundariesAvailable payment methods and cash-control requirements depend on facility setup and assigned roles.

Pause and resume an unfinished billing transactionSave a pending sale or patientless quote and resume it through the normal checkout flow.

What your team can do

Suspend a supported unfinished transaction.
Find and resume a saved transaction.
Recheck current pricing and finalize through normal billing.

Availability & boundariesResuming a quote does not preserve old prices; current billing and authorization rules still apply.

Review refunds and cash-out stepsRoute eligible refund requests through configured review, approval and cash-out records.

What your team can do

Submit a refund request.
Review supporting information and approve or reject where permitted.
Record the cash-out step and inspect refund history.

Availability & boundariesThe workflow records a refund process; it does not imply an external payment was automatically settled or returned.

Track outsourced laboratory casesReview outsourced cases as part of the connected billing and laboratory workflow.

What your team can do

Record eligible outsourced services.
Review related outsource cost and case status.
Follow the connected transaction and operational record.

Availability & boundariesThe commission or billing base depends on the applicable business rule and available actual outsource cost; no unsupported margin is implied.

Review billing transactions and changesInspect transaction details, payment history and supported financial audit records.

What your team can do

Open a billing transaction's details.
Review recorded payment or adjustment history.
Use authorized void or correction workflows when needed.

Availability & boundariesAdministrative change and audit views require elevated permissions; record history depends on configured fields and existing data.

Accounting & financial controlReview financial activity through ledger, statements, reconciliation and period-close workflows.6 capabilities

Manage ledger accounts and journal entriesReview the general ledger and prepare manual journals through supported approval and posting steps.

What your team can do

Review ledger activity and chart-of-account records.
Create or update a manual journal.
Submit, approve, post, reverse or void a journal when authorized.

See the actual general ledger page

Availability & boundariesJournal authority and accounting mappings depend on facility controls and role permissions.

Review core financial statementsView trial balance, income statement, balance sheet and cash-flow reports.

What your team can do

Select a supported reporting period.
Review trial balance and statement views.
Compare statement data with ledger activity.

Availability & boundariesReported values depend on complete and correctly posted source records; budget planning is not represented as an implemented capability.

Review receivables and payablesReview outstanding balances and supported aging or subledger reconciliation views.

What your team can do

Review accounts receivable and payable records.
Inspect supported aging reports.
Compare subledger figures with accounting records.

Availability & boundariesAging and reconciliation depend on configured posting and source data.

Track expenses, bills and paymentsManage expense records and review payable bills through supported financial workflows.

What your team can do

Create and review expense records.
Track bills and payment status.
Use supported expense approval or audit views.

Availability & boundariesApproval steps and accounting treatment depend on facility policy and setup.

Match imported bank-statement linesImport statement data and match or unmatch lines against recorded financial transactions.

What your team can do

Load a bank-statement file.
Match statement lines with eligible recorded transactions.
Review or undo a supported match.

Availability & boundariesThis is statement import and matching, not direct bank connectivity or guaranteed automatic reconciliation.

Control accounting periods and daily closeUse supported accounting-period, daily-close and year-end workflows with review steps.

What your team can do

Review or manage accounting periods.
Submit daily close information for review.
Finalize an authorized close and inspect control history.

Availability & boundariesClosing roles and posting rules are facility-configured; closing records do not guarantee that source transactions are complete.

See how financial workflows fit your facility.

Discuss ledger, statements, reconciliation and close workflows with your team.

Discuss accounting workflows

Laboratory inventory & department custodyManage laboratory supplies and account for departmental requests, issue, receipt and use.7 capabilities

Maintain laboratory stock recordsOrganize laboratory inventory by item, category, brand, supplier, unit and storage location.

What your team can do

Maintain stock items and categories.
Record suppliers, storage locations and units.
Review laboratory stock levels and item records.

Availability & boundariesLaboratory inventory is separate from the dedicated pharmacy stock workflows.

Manage purchasing and stock receiptsCreate purchase orders, record received items and follow supplier payment records.

What your team can do

Prepare and review purchase orders.
Receive items and review receipt history.
Track supplier payments and supported journal records.

See the actual purchase orders page

Availability & boundariesSupplier terms and purchasing steps are configured by the facility; stock receipts should be reconciled to physical deliveries.

Record stock movements and consumptionTrack stock issues, consumption, wastage and related inventory movements.

What your team can do

Record configured stock transactions.
Document usage or wastage.
Review movement history and current balances.

Availability & boundariesMovement and cost treatment depend on configured inventory units and local reconciliation.

Request stock for a departmentSubmit individual or grouped stock requests for an authorized laboratory or imaging department.

What your team can do

Select a department and request eligible stock.
Submit one or more requested items with a retry-safe request key.
Review the request's current state.

See the actual department stock page

Availability & boundariesRequests are branch- and department-scoped; staff can request only for departments they are authorized to use.

Approve, issue and acknowledge departmental stockTrack approved quantities through issue and receipt, including remaining stock held by a department.

What your team can do

Review and approve a department request.
Issue approved stock and record the receiving acknowledgement.
Track remaining quantity before use, return or adjustment.

See the actual department stock page

Availability & boundariesSeparate request, issue, receive and consume permissions are controlled by branch-level staff access.

Account for department stock use and returnRecord consumption, return, wastage or loss against a departmental stock request with reasons and history.

What your team can do

Record departmental consumption.
Return eligible unconsumed stock or document wastage and loss.
Review action history and reserved stock adjustments.

See the actual department stock page

Availability & boundariesThe staff member's branch and assigned department determine access; reasons are required for supported loss and return actions.

Review stock and purchasing indicatorsUse available inventory analytics for stock movement, purchasing, suppliers, expiry and consumption.

What your team can do

Review inventory activity and movement.
Inspect purchase, supplier and stock-level indicators.
Follow up on available expiry and consumption views.

See the actual inventory analytics page See the actual complete inventory dashboard page

Availability & boundariesAnalytics and alerts depend on correctly maintained item and transaction data.

Pharmacy & prescriptionsOperate a pharmacy workspace with its own medicine stock, sales, role boundaries and financial workflows.8 capabilities

Maintain a pharmacy medicine catalogueReview pharmacy medicines and catalogue records separately from laboratory supplies.

What your team can do

Search and maintain pharmacy catalogue items.
Review medicine availability and stock.
Use the authorized catalogue in pharmacy sales or prescription workflows.

Availability & boundariesPharmacy inventory is managed separately from laboratory inventory and requires pharmacy module access.

Sell medicines through pharmacy POSCreate pharmacy sales using configured medicine, tender and cashier workflows.

What your team can do

Search and add eligible medicines to a sale.
Complete checkout using configured cash or noncash tender options.
Print or review the sale receipt.

See the actual pharmacy checkout page

Availability & boundariesPharmacy-specific staff roles, an active shift and configured payment destinations may be required.

Hold and resume a pharmacy saleSave an interrupted pharmacy sale and resume it through supported checkout.

What your team can do

Place an eligible sale on hold.
Review held sales and reopen one.
Complete or remove the held sale as permitted.

See the actual pharmacy checkout page

Availability & boundariesHeld sales use pharmacy-specific records and access rules; this does not create a laboratory billing transaction.

Manage pharmacy stock and suppliersMaintain pharmacy inventory, suppliers, purchase orders, receipts and batch stock workflows.

What your team can do

Maintain pharmacy medicine and supplier records.
Create orders and receive eligible stock.
Review batches, stock levels and permitted write-offs.

See the actual pharmacy purchasing page

Availability & boundariesPharmacy-owned stock and purchasing require pharmacy-specific roles and setup; lab items and pharmacy items are not interchangeable.

Review and fulfill prescriptionsManage clinician prescription orders with pharmacy review, fulfillment or referral of remaining items.

What your team can do

Review prescription orders and referral details.
Set supply quantities and fulfill eligible prescriptions.
Refer remaining items through the supported workflow.

Availability & boundariesPrescription creation, clinical review and dispensing are permission-controlled and require configured medicine records.

Reconcile pharmacy shifts and financial daysOpen pharmacy financial days and shifts, record cash counts and review closure steps.

What your team can do

Open a pharmacy financial day and cashier shift.
Record handover counts and variances.
Request an authorized review before closing the financial day.

Availability & boundariesA configured pharmacy manager or accountant may be needed for opening and closure; pharmacy books remain separate from laboratory accounting.

Review pharmacy sales and reversalsInspect pharmacy sale history and manage authorized reversals or refunds.

What your team can do

Search pharmacy sale history.
Review a sale and its recorded tender.
Submit an authorized reversal or refund workflow.

Availability & boundariesReversal permissions and stock restocking rules depend on pharmacy role, sale details and configured controls.

Review pharmacy financial and stock reportsReview pharmacy financial records, supplier payments, journals and available analytics.

What your team can do

Review pharmacy revenue, costs and expenses.
Inspect supplier payments and pharmacy journal records.
Use available stock or finance reports to follow up.

Availability & boundariesPharmacy finance uses pharmacy-specific books and requires appropriate pharmacy accountant or manager access.

Workforce & payrollManage staff compensation and payroll processing through configurable review and payment-status steps.6 capabilities

Set up compensation and salary gradesMaintain compensation records, reusable salary templates and salary-grade structures.

What your team can do

Create compensation terms for an employee.
Reuse configured salary templates.
Maintain salary grades and compensation history.

See the actual staff compensation page

Availability & boundariesCompensation amounts and effective dates require authorized HR or payroll access and facility policy review.

Record attendance and manage leaveCapture attendance and route leave requests through configured approval steps.

What your team can do

Record attendance and clock-in or clock-out.
Review attendance summaries and overtime approvals.
Submit, approve, reject or cancel leave requests.

Availability & boundariesAttendance and leave rules depend on payroll configuration and staff permissions.

Manage allowances, bonuses and deductionsMaintain supported employee allowances, bonuses and deduction records.

What your team can do

Record employee allowances and bonuses.
Configure deduction definitions and employee deductions.
Review applicable entries during payroll preparation.

Availability & boundariesAmounts and eligibility rules require local policy and authorized payroll staff review.

Configure payroll tax and relief settingsMaintain supported payroll tax configurations, Ghana payroll setup and tax-relief records.

What your team can do

Create or update a tax configuration.
Preview or maintain Ghana payroll setup.
Record supported employee tax reliefs.

Availability & boundariesTax configuration needs review against local requirements; software setup is not tax or legal advice.

Process payroll periodsPrepare payroll for a defined period and use supported approval, locking and paid-status controls.

What your team can do

Create or select a payroll period.
Review payroll calculations and submit for approval.
Mark eligible payroll as paid or reverse a supported payment.

See the actual payroll periods page

Availability & boundariesPayroll execution and reversal require assigned access and facility-specific compensation and tax setup.

Review payroll history and reportsReview employee payroll history and available year-to-date reporting.

What your team can do

Review payroll history by employee.
View available year-to-date summaries.
Use payroll analytics for operational follow-up.

Availability & boundariesPayroll records are sensitive and access is limited to authorized employees.

Commissions & referral paymentsConfigure referral commission rules and follow eligible service records through batch and payment history.4 capabilities

Configure commission recipients and ratesMaintain supported commission rates for eligible clinicians or organizations.

What your team can do

Set recipient rates.
Review assigned commission configurations.
Use the configured rules when eligible services are recorded.

Availability & boundariesRates require facility policy and role review; the catalog does not promise a particular commission arrangement.

Review untracked commission servicesIdentify and review eligible services that require commission-tracking follow-up.

What your team can do

List untracked services.
Review service and recipient information.
Process eligible services through the configured commission path.

Availability & boundariesUntracked records need authorized review; an untracked service is not automatically payable.

Process commission batchesPrepare supported service commissions in a batch and review batch details.

What your team can do

Select eligible services for processing.
Create or process a commission batch.
Review batch information and resulting service records.

See the actual commissions page

Availability & boundariesBatch access is role-controlled; batch processing records a payable workflow and is not proof of settlement.

Review commission payment historyInspect recorded commission payment and service history for eligible recipients.

What your team can do

Review payment history for a service.
Open commission analytics or payment records.
Use history to support reconciliation.

Availability & boundariesA payment-history record is not an external bank or mobile-money settlement confirmation.

Quality control & compliance workflowsRecord internal quality-control activity and manage operational incidents without implying accreditation.5 capabilities

Maintain quality-control materials and parametersSet up control materials and their associated test parameters for laboratory QC workflows.

What your team can do

Create or update control-material records.
Configure material-associated parameters.
Review material status and expiry information.

See the actual quality control page

Availability & boundariesQC content, material selection and acceptance criteria must be governed by the laboratory.

Record and review QC readingsCreate QC sessions and readings and review them in available dashboards.

What your team can do

Create a QC session.
Add and review individual or batched control readings.
View recent readings and dashboard indicators.

See the actual quality control page

Availability & boundariesDisplayed indicators depend on entered results and configured materials; they are not an accreditation determination.

Use QC session acceptance in result workflowsAccept, revoke or use an authorized bypass for QC status associated with result entry.

What your team can do

Review QC status for a session.
Accept QC for result-entry use when authorized.
Use a permitted supervisor bypass or revoke an earlier acceptance.

See the actual quality control page

Availability & boundariesBypass is restricted to authorized roles and should follow local quality policy; this tool does not certify laboratory quality.

Track devices and calibration due datesMaintain laboratory device records and review status or calibration due dates.

What your team can do

Create or update device records.
Search devices and review status.
Check calibration due dates and follow up.

See the actual quality control page

Availability & boundariesThe software records device information; calibration itself must be performed and documented by qualified staff.

Record and review operational incidentsCreate incident records, update follow-up information and review available audit trails or analytics.

What your team can do

Create or update an incident.
Review incident lists and analytics.
Inspect the incident's recorded audit trail.

See the actual incident reporting page

Availability & boundariesIncident handling supports internal records; it does not establish regulatory compliance or accreditation.

Access controls, audit & data protectionControl staff access and review supported session, result-access and record-history workflows.4 capabilities

Manage staff roles and module accessAssign or remove staff roles and access rights for supported operational workspaces.

What your team can do

Review staff access and assigned roles.
Grant or revoke eligible role assignments.
Activate or deactivate staff access where authorized.

See the actual roles & locations page

Availability & boundariesPermissions are tenant- and role-scoped; all modules are not enabled for every deployment.

Review sessions and login historyReview active sessions and login history and use authorized session-revocation tools.

What your team can do

Review logged-in sessions.
Inspect available login history.
Force logout an eligible session with administrator access.

Availability & boundariesThese administrative security workflows require elevated access and do not represent a third-party security certification.

Manage restricted result accessRequest, grant, revoke and review supported result-access permissions.

What your team can do

Request access to an eligible result.
Grant or revoke an access request through authorized review.
Review available access history and configured windows.

Availability & boundariesAccess decisions remain under facility policy and role permissions; these tools do not replace consent or clinical judgment.

Manage configured database backupsCreate supported database backups and review backup schedules, logs and security settings.

What your team can do

Create an authorized database backup.
Review backup logs and schedules.
Manage supported backup encryption settings and key rotation.

Availability & boundariesBackup availability, retention and restore procedures depend on deployment operations; no availability guarantee is implied.

Email, SMS & notificationsConfigure communication content and providers, then monitor queued messages and supported delivery records.5 capabilities

Configure email providers and settingsMaintain email-provider settings and test configured provider connections.

What your team can do

Add or update an email provider.
Configure facility email settings.
Run supported connection or test-email checks.

Availability & boundariesEmail delivery requires working provider credentials and facility setup; this is not a guarantee of inbox delivery.

Manage email templates and queued sendsCreate message templates and review, process or retry queued email sends.

What your team can do

Create, edit or preview email templates.
Review queued sends and message logs.
Process or retry eligible queued messages.

See the actual email templates page

Availability & boundariesQueue processing and retries depend on configured delivery services and operations.

Set up SMS jobs and provider connectionsConfigure the supported SMS provider workflow and create or review message jobs.

What your team can do

Configure an available SMS provider.
Create and review SMS jobs.
Monitor job status and provider-related activity.

See the actual sms dashboard page

Availability & boundariesSMS delivery depends on an activated module, configured provider and provider service; delivery is not guaranteed.

Manage SMS templates and lifecycle eventsMaintain supported SMS templates and review configured event-driven message workflows.

What your team can do

Create or update SMS templates.
Enable or disable supported message events.
Review laboratory lifecycle message records.

Availability & boundariesOnly configured events and destinations are used; reminders or messages require accurate contact information and provider setup.

Use the in-app notification inboxReview, mark or dismiss supported in-app notifications and manage configured event templates.

What your team can do

Open unread notifications and the inbox.
Mark or dismiss notifications.
Configure supported notification events, templates and queue retries.

Availability & boundariesNotification events and delivery channels depend on application configuration and access rights.

Operational analytics & reportingReview supported workload, financial, inventory, clinical and facility indicators.6 capabilities

Review laboratory workload and turnaroundReview available case counts, workload and turnaround indicators for configured dates.

What your team can do

Select supported date ranges or test filters.
Review workload and case-count views.
Use turnaround information to identify operational follow-up.

Availability & boundariesDefinitions depend on the report and source records; figures are not a performance guarantee.

Review billing and revenue activityAnalyze supported billing activity, sales, outstanding balances and referral-related records.

What your team can do

Review sales and transaction summaries.
Filter supported billing analytics.
Compare recorded collections and outstanding amounts.

Availability & boundariesAnalytics depend on date filters, transaction completeness and user permissions.

Review inventory movement and stock indicatorsAnalyze stock levels, purchasing, usage, suppliers, costs and available expiry indicators.

What your team can do

Review stock movement and usage.
Filter purchase and supplier activity.
Inspect available expiry and cost-valuation views.

See the actual inventory analytics page See the actual complete inventory dashboard page

Availability & boundariesInventory analytics depend on accurate transactions, supplier data and unit setup.

Review patient and clinician summariesUse available patient, clinician or referral summaries for operational review.

What your team can do

Select a supported patient or clinician report.
Review date-based or service summaries.
Use configured filters to investigate activity.

Availability & boundariesMetric definitions and access depend on selected analytics; reports are not a clinical recommendation.

Review pharmacy sales and stock reportsUse available pharmacy analytics and reports for pharmacy-specific operations.

What your team can do

Review pharmacy sales summaries.
Inspect available stock and cost indicators.
Use pharmacy reports for operational follow-up.

See the actual pharmacy analytics dashboard page

Availability & boundariesPharmacy reports are separate from laboratory inventory and require the appropriate pharmacy role.

Review quality and ultrasound indicatorsReview available QC dashboards, incident analytics and ultrasound reporting summaries.

What your team can do

Review QC dashboards and recent readings.
View incident analytics.
Review available imaging analytics.

Availability & boundariesReports depend on recorded data and module access; analytics do not establish accreditation or clinical quality.

Facility platform, integrations & marketplaceConnect configured devices and payment providers, manage facility setup and support public catalog and booking workflows.11 capabilities

Process results from named analyzer adaptersUse configured MindRay, AgileS20 and BioeLab processing paths to map supported readings into result entry.

What your team can do

Maintain authorized device records.
Process supported device payloads through named adapters.
Map matched readings to configured laboratory fields for staff review in result entry.

Availability & boundariesEach instrument requires model, protocol, test-menu and deployment validation. No universal device, ASTM, FHIR or hospital-system compatibility is claimed.

Connect supported payment providers for patient billsConfigure Paystack, Hubtel or PaySwitch for eligible facility bill checkout and provider verification.

What your team can do

Configure an available provider for the facility.
Initiate a supported patient-bill checkout.
Review or verify transactions using provider status checks and callbacks.

Availability & boundariesProvider merchant credentials, facility configuration and connectivity are required. These gateways serve configured PLS bill payments; marketplace booking payment claims remain a separate reference-and-review workflow.

Provision and administer facilitiesUse authorized platform tools to create facilities, manage standing and review provisioning activity.

What your team can do

Create or provision an authorized facility record.
Retry or recover supported provisioning steps.
Review facility status and administrative history.

Availability & boundariesPlatform-administrator access is required; provisioning depends on database and deployment configuration.

Configure facility modules, branches and subscriptionsManage supported facility module activation, branch settings and subscription records.

What your team can do

Activate or update supported facility modules.
Review facility plans and subscription status.
Record and review facility payment or upgrade requests.

Availability & boundariesFeature availability depends on module configuration, licensing, schema provisioning and deployment mode. Subscription records are not proof of automated subscription collection.

Publish an approved facility and test catalogExpose approved facility information and a read-only public catalog when publication is explicitly enabled.

What your team can do

Approve facility and catalog publication separately.
Show published facility details and eligible general prices.
Retrieve the configured facility's public test and panel catalog.

Availability & boundariesPublication defaults to empty and requires operator approval; no private patient records, staff credentials or payer concessions are included.

Register and manage independent facility listingsAllow an independent laboratory to submit a listing for platform review and manage approved public catalog details.

What your team can do

Submit a facility registration for approval.
After approval, manage eligible profile and catalog details.
Maintain item availability, prices and supported sample or collection information.

Availability & boundariesRegistration does not publish or provision a facility automatically; platform approval is required.

Request tests from a public facility catalogSubmit a patient booking request for available catalog items and follow its status.

What your team can do

Browse a facility's published tests or panels.
Select eligible items and an available collection method.
Submit a request and track it through the private tracking flow.

Availability & boundariesA request is not a confirmed appointment, completed order or payment. Home collection is available only when the selected catalog supports it; PLS-linked public catalogs currently accept in-facility requests only, and some direct PLS catalog listings are browse-only.

Submit and review booking payment claimsRecord a payment reference as a claim and let authorized facility staff verify or reject it.

What your team can do

Submit a payment reference and claimed amount.
Review the claim and compare it with the booking total.
Record a staff decision with a reason and audit event.

Availability & boundariesA payment reference is not proof of settlement. Marketplace claims use staff verification and are not processed through the patient-bill provider gateway.

Review and process facility booking requestsLet authorized facility staff manage booking requests, payment decisions and supported status changes.

What your team can do

Review facility-scoped bookings.
Accept, reject, schedule, collect, process or complete eligible bookings.
Link a scheduled, payment-verified PLS booking to existing patient, billing and optional specimen records.

Availability & boundariesStaff access is facility-scoped. Core linkage checks identity, branch and catalog mapping; it links existing PLS records rather than creating them and is not implied by accepting a request.

Receive and manage website enquiriesSend demo or contact requests to the configured PLS enquiry receiver for authorized follow-up.

What your team can do

Submit an authorized demo or contact enquiry.
Review and filter received enquiries in platform administration.
Follow up using the submitted contact and organization details.

Availability & boundariesEnquiry delivery requires configured server-side integration credentials; a request is not a facility registration or approved deployment.

Plan and configure a PLS deploymentPrepare a supported server or standalone deployment with the required database, storage and provider settings.

What your team can do

Select the appropriate server or standalone deployment mode.
Configure database tenancy, facility connection and required services.
Plan schema changes, backups, release checks and recovery before updating.

Availability & boundariesDeployment is a technical setup service, not an in-app route; hosting, external services, security controls and availability depend on the approved environment.

REAL SOFTWARE

See the interface behind the workflows.

Full demo software pages with their original headers and navigation. No replacement dashboards or redesigned page content.

ACTUAL PLS INTERFACE

Patient Registration Wizard

The actual registration page with its four-step workflow, duplicate check and patient information fields.

01Check an existing mobile contact before registering
02Capture patient demographics and contacts
03Follow address, emergency contact and identity steps

Captured from the current, customer-confirmed PLS demo facility on 1 November 2026. The application header, navigation, page content and displayed demo values are retained. This is a software page capture, not a redesigned illustration.

Full PLS demo software page: Patient registration, including the original application header and navigation

Scroll within the image to inspect the full screenshot, or open it at full size.

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Open the full screenshot library

WHAT YOUR TEAMS CAN DO

Specific tools for the work inside your laboratory.

Explore the workflows, practical benefits and configuration requirements behind each capability.

Patient & laboratory workflows

FRONT OFFICE

Patient registration

Capture personal details, address and emergency contacts.
Create visits and select the investigations or panels requested.
Connect patient records to billing, specimens and results.

Why it mattersReception and laboratory teams work from linked records rather than repeatedly entering the same patient information.

OPERATIONS

Specimen workflow

Use barcode lookup to follow specimen collection, receipt, review and recollection, with a history of the hand-offs.

Look up the physical specimen by barcode.
Record collection and laboratory receipt, then review or request recollection.
Review specimen audit history alongside its current status.

Why it mattersTeams can see which specimen has arrived, what needs attention and where the next hand-off belongs.

CLINICAL WORKFLOW

Results & reports

Enter results using configured fields, use optional staff PIN confirmation, review critical alerts and apply configured validation and report-access rules.

Enter results against configured test fields, with applicable QC and payment checks.
Optionally require staff PIN confirmation in the result-entry interface before submission.
Generate alerts from configured critical-value rules for staff review.
Configure qualified validators, approval thresholds and result-access windows.
Print or deliver reports using configured layout and release preferences.

Why it mattersResult entry, review and reporting stay connected to the investigation and its permitted release workflow.

Configuration & scopeValidation and access rules include configured role and workflow exceptions. PIN confirmation is a result-entry interface control, not a printed patient report-access code.

CLINICAL NETWORK

Clinicians & referral relationships

Register clinicians, maintain their profiles and pricing arrangements, and connect referrals, orders, results and commission records.

Create clinician profiles with contact and organization-affiliation details.
Assign clinician-specific test billing strategies.
Follow clinician orders, consultations and referral commissions within configured access boundaries.

Why it mattersThe referring clinician, agreed tariff and commission record remain connected to the laboratory's work.

Configuration & scopeProfile registration does not automatically provision login credentials. Clinician access and commission agreements are configured by the facility.

CUSTOMER RELATIONSHIPS

Organization accounts

Maintain organization profiles and contact information.
Configure organization-specific test billing strategies.
Bill organization work and review the account's collections and balances.
Record outsourced providers and their test costs, and track outsourced cases through resolution.

Why it mattersCorporate and institutional work can use the organization's agreed pricing and account context instead of a single cash tariff for everyone.

Configuration & scopeAn organization profile is not a self-service customer account or automatic portal login.

LABORATORY CONFIGURATION

Test creation & report templates

Create permitted custom tests, choose result-field types and reference limits, configure calculated parameters and customize each test's report layout.

Create single or multiple custom test definitions where your tenant's catalog policy permits.
Choose test-specific text, dropdown, reference, comparison or date/time fields, with units and ordering.
Set supported demographic reference limits for result entry.
Configure versioned calculated parameters with inputs, conditions, units and precision.
Customize report fonts, colors and column headings per test, or use the general report layout.

Why it mattersLaboratories can adapt the test catalog and result presentation to their services without treating every new investigation as a separate software project.

Configuration & scopeCustom creation depends on tenant catalog policy. Test definitions, reference limits, formulas and report changes need authorized setup and clinical review; reference ranges are not automatically clinically validated.

Business operations & governance

Apply your tariffs, track commissions and bring financial, stock, workforce and quality records into context.

FINANCE

Billing, tariffs & time-based pricing

Set organization and clinician tariffs, apply configured time-based or nighttime pricing, and follow collections, refunds and balances.

Configure organization and clinician-specific test billing strategies, across selected tests or broad test groups.
Apply percentage or fixed discounts and surcharges, and bill test packages using saved package prices and concessions.
Apply eligible nighttime adjustments within configured server-hour ranges, including ranges crossing midnight.
Recalculate checkout totals on the server before saving billing transactions.
Record payments, refunds and receivables; use configured NHIS member and claim-check workflows.

Why it mattersBilling staff can use the facility's agreed tariffs and pricing rules rather than calculating each relationship or out-of-hours charge from memory.

Configuration & scopeNight pricing uses the server's local clock, not an appointment timestamp; the reviewed package checkout excludes night adjustments. Package prices are not claimed to vary by clinician or organization. NHIS claim-check support is not end-to-end external claims submission.

SUPPLY

Inventory & purchasing

Manage suppliers, items, units and storage locations, then follow purchase orders, receipts, stock issues and consumption.

Create supplier, item, storage-location and unit records.
Receive purchases and track stock movements, balances and consumption.
Review configured stock and expiry alerts and supplier payment records.

Why it mattersPurchasing and stock decisions have a record of what was ordered, received and used.

Configuration & scopeAlerts and consumption rules depend on configuration; physical counts remain part of stock control.

FINANCE

Accounting & financial control

Work with a general ledger, journals, financial statements, aging reports, accounting periods and imported bank-statement matching.

Review the trial balance, income statement, balance sheet, cash flow and receivable/payable aging.
Approve, post or reverse manual journals and manage accounting periods and daily close.
Import bank statements and match or unmatch their lines against recorded transactions.

Why it mattersFinance teams can review operational transactions through accounting records and period controls rather than isolated totals.

Configuration & scopeImported statement matching is not direct bank connectivity or guaranteed automatic reconciliation.

PEOPLE & REFERRALS

Payroll & commission tracking

Manage staff compensation and payroll periods, and follow clinician and organization commissions through calculation, batches and payment history.

Configure compensation, allowances, attendance, leave and deductions.
Process payroll through configured approval, locking, paid-status and reversal stages.
Create commission configurations and assign rules system-wide or to clinicians and organizations.
Track service-level commissions, prepare batches and review payment history.
Use administrator-restricted commission batch payment processing.

Why it mattersStaff compensation and referral obligations can be reviewed as traceable workflows instead of disconnected spreadsheets.

Configuration & scopePayroll deductions and commission agreements need facility-specific policy review. Configuring or calculating a commission is not confirmation that it has been paid.

INSIGHT

Management reporting

Review workload, revenue, inventory activity and outstanding balances using the laboratory's operational records.

Review workload and operational activity over selected reporting periods.
Follow revenue, collections and outstanding balances.
Review inventory movement and consumption with configured management summaries.

Why it mattersManagers can investigate activity from connected records instead of assembling each summary from separate tools.

Configuration & scopeFigures depend on complete source data, reporting definitions, date ranges and permissions.

QUALITY

Quality control & governance

Organize quality-control sessions, control readings, device calibration and incident records alongside laboratory operations.

Maintain control materials, sessions and readings for quality review.
Record device calibration activity.
Document incidents and review configured quality analytics and audit records.

Why it mattersQuality teams have a structured record of controls and follow-up work rather than separate logs without operational context.

Configuration & scopeQuality rules and device acceptance are configured locally; software features are not a claim of regulatory certification.

ACCOUNTABILITY

Audit history & access controls

Review available result-change history, report viewing/printing records, specimen actions and financial activity within configured staff access boundaries.

Review available result-change records, including old/new values and edit-session context where tenant audit triggers are installed.
Review recorded report viewing and printing events.
Review calculated-result inputs and outputs recorded by server-side calculations.
Follow specimen audit history and financial transaction records.
Configure staff roles and permitted access to patient and operational information.

Why it mattersTeams can investigate recorded changes and hand-offs with accountability rather than relying only on the current value or a verbal explanation.

Configuration & scopeAudit coverage is workflow-specific and result-change history depends on tenant database audit setup. This is not a claim that every action across the system is captured, that every record identifies the editing user definitively or that audit records are immutable.

Connected & field services

Connect supported instruments and extend configured workflows to home collection and ultrasound.

INTEROPERABILITY

Analyzer interfaces

Map device-specific instrument readings to laboratory test fields using named MindRay, AgileS20 and BioeLab result-processing adapters.

Maintain device records and use named instrument result-processing paths.
Map device-specific JSON/HL7-style result codes and readings to configured test fields.
Match readings to the accession and submit mapped values into result entry.
Assess chemistry, hematology and hormone/immunoassay instruments by exact model, protocol and deployment.

Why it mattersA validated interface can reduce retyping of instrument readings while keeping review within the laboratory workflow.

Configuration & scopeLive connections require device-specific testing and acceptance. The separate TCP HL7 service is not assumed enabled. No universal analyzer, assay-category-wide or ASTM compatibility is claimed.

FIELD OPERATIONS

Home collection

Define home-collection service areas and staff, support configured patient-portal bookings, assign orders and follow collection status.

Set up service areas and collection staff.
Support configured patient-portal booking, cancellation and status tracking.
Assign home-collection work originating from billed orders.
Update collection stages and operational checklists.

Why it mattersCoordinators can see assigned field work and its progress back into the laboratory process.

Configuration & scopeThe core home-collection workflow is not live GPS tracking. Public booking requests are a separate, approved marketplace workflow.

IMAGING

Ultrasound workflow

Manage ultrasound waiting lists, use report templates and attach images to the configured imaging workflow.

Organize pending ultrasound work in waiting lists.
Use configured ultrasound report templates.
Upload images associated with the report workflow.

Why it mattersPending imaging work, report structure and attached images can be managed in one operational context.

Configuration & scopeThis is not a general DICOM/PACS archive or automated image interpretation service.

A CONNECTED JOURNEY

Follow work through the laboratory.

A shared workflow view can help teams understand where a request is and what should happen next.

Receive

Process

Collect, receive and review physical specimens with traceable hand-offs.

Review

Enter and validate results, handle critical alerts and route for authorization.

Report

Apply facility report preferences and access controls to printing or delivery.

OPERATIONAL MODULES

Deep functionality, clearly bounded.

The following capability groups are present in the current software. Actual availability, access and configuration must be confirmed for each deployment.

Accounting & financial control

Operational accounting includes a general ledger, trial balance, income statement, balance sheet and cash flow views. It also supports accounts-receivable and accounts-payable aging, inventory valuation, subledger reconciliation, manual journal approval/posting/reversal, accounting periods, daily close, and bank statement import with match/unmatch workflows.

Bank statement matching is a workflow for imported statements; it is not a claim of direct bank connectivity or automatic reconciliation. Budget planning and budget-versus-actual are not included in the verified capability set.

Payroll & staff operations

Configured workflows cover compensation, allowances, bonuses, grades, attendance, leave, tax deductions, payroll periods, processing, approval, locking, paid status, reversals and analytics. Commission capabilities include rates, tracking, batches and payment histories.

Payroll rules and deductions must be reviewed for the customer’s applicable jurisdiction and policy.

Pharmacy & prescriptions

Pharmacy workflows include stock, sales, held sales and reversals. Clinician prescriptions can be supported with fulfillment and referral workflows.

Product availability, dispensing controls and clinical processes require facility-specific configuration and review.

Home collection & ultrasound

Home collection covers service areas, staff and billed orders, assignment, status and checklists. Ultrasound workflows include waiting lists, templates and image uploads.

Patient home-collection booking requires configured service areas, available slots and access. Booking/status tracking is not live GPS tracking. Imaging is not a generic DICOM/PACS archive.

Communications & delivery

Email providers, templates, queued messages, retries, logs and analytics; SMS templates and jobs; and notification inbox, event, template and queue workflows are available.

Actual delivery requires configured providers and credentials; no delivery guarantee is made by the marketing website.

Tenant & facility administration

Provisioning, facility status, subscription records, payment records and voids, audit history, module activation and branch-mode settings support customer onboarding and administration. Separately configured payment gateways support checkout and provider verification.

An administration payment record is not itself a provider transaction. Online collection requires configured gateway credentials and verification. Deployment, schema and service prerequisites apply.

EXTENDED WORKFLOWS

Explore home collection, ultrasound and instrument mappings.

Named MindRay, AgileS20 and BioeLab adapters map device-specific JSON/HL7-style readings into result entry. Bring the exact chemistry, hematology or hormone/immunoassay instrument model and protocol to the integration assessment; live compatibility is not established by assay category alone.